What We Offer
Services
Aggregation Platform
We engage everyone in the electronic product lifecycle: users, channel partners, technicians, e-waste collectors, dismantlers & recyclers, businesses, and government agencies. Our strategy focuses on mitigating unsustainable consumerism and dangerous practices that endanger human health, society, and the environment.
Operational
Excellence
Our efficient repair request management saves back-office and sales employees time from organizing repair requests with scheduling assistance, while multi-stakeholder job history management and direct single-channel communication eliminate unproductive communication gaps and manual overload for maintaining and inputting job history.
Traceability
and Transparency
Our digital product portfolio enables stakeholders to produce a digital record containing key product information, allowing stakeholders to selectively share key insights with specific value chain partners where no sensitive information is publicly shared, data access is party-specific, and insights shared cannot be forged or tampered with, ensuring traceability and transparency.
Education and Awareness
We believe that through education, anxiety, and uncertainty can be converted into agency and solutions for a better today and future. That is why, from leadership to awareness and development for new-age solutions to the world's greatest waste crisis, “Electronic Waste”. Climate education and understanding of sustainable impacts are key to all we do.
We are on a mission to enable and promote behavioural change for the adoption of consumer electronics recycling and reuse, resulting in a net-positive sustainability impact through a new innovative platform, collaborations, and climate education.
Our values exist to remind us of who we are and what we want to accomplish in dealing with the electronic waste challenge. They define all we do, from how we operate to how we treat people and the environment, to how we get to our mission.
Integrity
Passion
Learning
Diversity
Respect
Quality
Our Portfolio
We offer a wide range of technology-enabled outsourcing services in areas like customer support, after-sales service, refurbishment, and e-waste management.
E-Waste Management
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E-Waste pick up / Collection
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Segregation / Dismantling
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Recycling
Refurbishment of Devices
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L3 support for Mobile & Accessories
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Refurbishment of IT Products
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Retrofit / Revamp
Mobile Device Services
and Support
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Carry In-service (L1 & L2)
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Accessory replacement support
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DOA / DAP support
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Inventory management
Home Appliances After sales Support
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Field Service
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Installation and Repair service
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Spare Part Management
Commissioning & Breakdown
Support for EV Chargers
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Quench Charger Integration
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Testing and Calibration
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Monitoring and Maintenance
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Rapid Response Team
Certificate
Muskmelon Envtech Pvt. Ltd. has successfully completed the certification phase in accordance with the e-waste (Management) Rules, 2016, by the Government of India in the Ministry of Environment, Forest and Climate Change vide number G.S.R. 338(E).